Businesses of all scopes and sizes are continually looking for better ways to boost productivity and implement efficient communication strategies. With so many workers operating remotely, it is crucial to develop effective systems for teams to stay connected. Inefficient communication is a considerable waste of time and money and can also reduce business productivity and performance.

TELUS Business Connect offers a comprehensive solution to accommodate large teams operating out of various locations. VoIP phone services are easily scalable to adapt to your dynamic business needs and add and remove users on the network as required.

Why use a VoIP phone system?

VoIP (Voice over Internet Protocol) technology offers a method for providing a phone service over the internet rather than through a local phone company. VoIP phone services offer several advantages over traditional phone systems, such as:

  • Lower operating costs
  • Lower equipment costs
  • Easy maintenance
  • Reduced monthly expenses
  • Enhanced security
  • Portability and mobility


Offering lower overall costs for vastly improved features and functionality makes VoIP phone systems a practical and economical choice.

Communication is Key

Anyone that has ever worked in an office environment is likely aware of how difficult communication can be between employees and departments. This is especially true when people are working remotely and businesses have multiple locations. VoIP technology helps eliminate the challenges of physical distance by providing one cloud based platform for effective communication.

TELUS Business Connect Devices

There are a variety of devices that can be used in conjunction with the Business Connect VoIP phone service. Some devices that can be used on the VoIP network include:

  • Desk phones
  • Cordless phones
  • Receptionist phones
  • Conference phones
  • Smartphones
  • TELUS Smart Hubs

Communication costs can be quite expensive for the average business. Some companies have reported up to 50% monthly savings when making the switch to TELUS business connect phones and smartphones. There are no long distance charges in Canada with VoIP phone systems and there is no longer a need for a live person to answer every incoming call. The auto-attendant feature provides the ability to streamline the direction of calls to the appropriate person or department.

TELUS Business Connect Apps

A wide range of useful apps are available for download for better communication and productivity.

TELUS Mobile App

This app makes it easy to manage all your business operations from your mobile device. It is ideal for remote workers to stay connected to team members and customers through audio and video conferencing.

TELUS Desktop App

Similar to the mobile app, the desktop app is for users that want to utilize VoIP services from a desktop or a laptop.

Business Connect Meetings

If you do a lot of video conferencing, this app provides the ability to schedule and host meetings in HD quality and to record and store footage on the cloud.

Business Connect for Chrome

If you are a regular user of the Google suite lineup, this app is a great way to consolidate your calendar, email, various google documents, and online meetings.

Microsoft Office 365

Much like the google suite of useful applications, the Microsoft suite can also be accessed from a mobile app to keep track of emails, contacts, events, tasks, and content.

Benefits of TELUS Business Connect

The VoIP communication solutions offered through TELUS Business Connect offer numerous advantages for business success. Develop more effective and efficient communication within your company and provide your customers with enhanced support and availability.

Increased Flexibility

The ability to accommodate a high number of users is an appealing quality of VoIP technology. Easily integrate multiple locations and improve remote productivity in a single cloud based platform.

Ease of Access

Make it easier for your customers to reach you with a consolidated local and toll free number that can work from any device without the worry of long distance charges.

Reduced Monthly Expenses

Lower operating and equipment costs, plus access to more advanced features and functions provides a cost-effective solution for business communication.

All-In-One Integrated Solution

Useful features like the auto attendant can help ensure you never miss an important call from a customer or colleague. Calls can be quickly directed to the right individual without the need for an employee to answer the phone and then transfer the call to the appropriate department. The included conferencing features are also great for team collaboration and remote meetings.

author avatar
Custom Cellular