TELUS Business Connect

  • Flexible, Easy to Use and Affordable, VOIP phone system
  • Toll free number included
  • Audio and Video Conferencing

Anytime, anywhere – your office phone and more.

TELUS Business Connect can do more for you than your average office phone. It uses the VOIP Internet tto make calls, host audio and video conferences, set up call routing, and more. And it can all be done from your office phone, smartphone, computer, or tablet.

Connect your business and you can see benefits from these included features:

TELUS Business Connect
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Customizable greetings and call directories can make it easier for customers to connect with the correct part of your business – front desk, sales, support, or marketing.
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Use audio and video conferencing to connect with customers virtually and collaborate with your team.
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Use a toll-free number to enable customers to reach you on-the-go or in the office.
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Use an IP fax to eliminate paper faxes. Send and receive documents digitally from anywhere – on your smartphone, at home, or in the office.
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With a mobile app, you can have one main business number that works across multiple devices – ensure customers can connect with your team from anywhere, at any time!
TELUS Business Connect

Will your lost calls mean lost business?

Get a full suite of business communication features with a low to no upfront investment, and no fixed contract.
Cordless Phones

Cordless Phones

Desk Phones

Desk Phones

Receptionist Phones

Receptionist Phones

Conference Phones

Conference Phones

Flexibility Icon

Flexibility

You can use almost any device to access your phones from wherever you are. The system can be directed straight to your mobile app, tablet, computer, landline, etc. And if you have overseas customers or are travelling, you will have more flexibility and be able to communicate faster. Give your mobile workforce or outside sales team TELUS Business Connect to improve overall management.
Customer Service Icon

Availability.

With a Toll-Free Number customers, stakeholders, suppliers, and employees can reach you without having to pay long-distance charges. Increase your availability by setting up the phone system to redirect after-hours work calls to a support rep or your personal line. In addition, you can have after-hours greetings, holiday greetings, and even customized greetings – improving overall customer experience.

Global Communication Icon

Productivity

There are several ways to improve the productivity, agility, and responsiveness of your organization. The VOIP system can be centralized, allowing you to cut back on multiple voicemail servers. Instead the messages can be sent straight to your email or your phone. In addition, for improved transparency you can use phone recordings to access employee phone logs to better support and serve them. Video/Audio Conferencing also makes communication for employees easier. Furthermore, Fax-On-The-Go will allow customers to send a fax directly to your email or mobile.
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Expansion

Are you looking to expand your organization? TELUS Business Connect can help you manage your global workforce. If you are opening a new satellite office or expanding into a new country, you can use just one phone system to manage overall company communication. In addition, Local Phone Numbers can be provided to make is easier for local customers to contact you. And, even better, you do not need to be on-site for set up – it can happen from anywhere.

Build your solution.
Customize your solution with plans that meet your unique business needs:

Business Connect Mobile

Business Connect Voice

Business Connect Enhanced

Business Connect Complete

Primary user

$20/month $20/month $50/month $60/month

Pricing per additional user

$15/month per user $20 /month per user $30 /month per user $40 /month per user
24/7 Technical support

N

N

N

N

Unlimited calling to Canada and U.S. (VoIP calls only)

N

N

N

N

Toll-free number included ($0.07/min)

N

N

N

One Main local number, single number reach, call handling & forwarding

N

N

N

N

Integrated Mobile App (iOS, Android)

N

N

N

Call logs and reporting Call logs only

N

N

On demand and automatic call recording On demand call recording

N

Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook Integrations with G Suite by Google Cloud and Office 365

N

N

1000 Audio conferencing participants, 100 video conference users

N

N

HD Voice, IP fax, business SMS

N

N

Inbound caller ID with name and voicemail preview Voicemail preview

N

Integrations with Salesforce™ and Zendesk

N

Access to integration developer portal

N

N

Hot desking

N

Multi-Location

N

Business Connect Mobile
  • 24/7 Technical support
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Toll-free number included ($0.07/min)
  • One Main local number, single number reach3, call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Call logs only
Business Connect Voice
  • 24/7 Technical support
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • One Main local number, single number reach3, call handling & forwarding
  • Integrations with G Suite by Google Cloud and Office 365
Business Connect Enhanced
  • 24/7 Technical support
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Toll-free number included ($0.07/min)
  • One Main local number, single number reach3, call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Call logs and reporting
  • On demand call recording
  • Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook
  • 1000 Audio conferencing participants, 100 video conference users
  • HD Voice, IP fax, business SMS
  • Voicemail preview
  • Access to integration developer portal
Business Connect Complete
  • 24/7 Technical support
  • Unlimited calling to Canada and U.S. (VoIP calls only)
  • Toll-free number included ($0.07/min)
  • One Main local number, single number reach3, call handling & forwarding
  • Integrated Mobile App (iOS, Android)
  • Call logs and reporting
  • Integrations with G Suite by Google Cloud, Office 365, Skype™ for Business & Microsoft® Outlook
  • 1000 Audio conferencing participants, 100 video conference users
  • HD Voice, IP fax, business SMS
  • Inbound caller ID with name and voicemail preview
  • Integrations with Salesforce™ and Zendesk
  • Integrated Mobile App (iOS, Android)
  • Hot desking
  • Multi-Location

Add- ons

Live Reports

Receive real-time data about agents and queues for your call centre/month

$35 /month per user

Video Conference Rooms

Turn any meeting room into a video conferencing spacemonth

$65 / room per month

Additional Toll-free Number

Add other toll-free numbers to your Business Connect account/month

$8.99/ each

Custom Cellular is your full service TELUS Business Connect and VOIP phones partner. Our trained sales and support professionals work with businesses to help find the right solution, setup, train and provide post sales support. For Business Connect and VOIP, we support customers in Calgary, Edmonton, Grande Prairie, Sherwood Park, Stony Plian, Dawson Creek, Fort St. John BC

*Use Business Connect Mobile on any Canadian wireless carrier.

**Only $15/month per user for Business Connect Mobile if you bundle it with a TELUS mobility service.

Rates and offers are subject to change without notice. Business Connect calling requires an office internet, Wi-Fi or cellular data connection. Data charges may apply. Available for Business (Business Regular and Business Personal) only. Not available for Consumer accounts. Customer must provide proof of registered business number. (1) Coverage is based on the 4G network. The 4G network covers 99% of Canada’s population. (2) Single Number reach for up to 4 devices. (3) Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection. (4) Host up to 1000 participants. TELUS and the TELUS logo are trademarks of TELUS Corporation used under licence. © 2017 TELUS. 17_00663-01-EAST
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