In a time when smartphone plans and mobile deals can be overwhelming, customers are turning to trusted providers that combine value, transparency, and service excellence. For those eligible for the TELUS EPP (Exclusive Partner Program), there’s one name that consistently rises to the top: Custom Cellular.
But what makes Custom Cellular the preferred choice for employees across industries looking to unlock incredible deals on TELUS Mobility Plans.
Let’s dive deep into what sets Custom Cellular apart and why so many users are choosing it as their go-to destination for premium mobile solutions with unmatched savings.
What Is the TELUS EPP?
Before we explore Custom Cellular’s role, it’s important to understand what the TELUS EPP actually is. The Exclusive Partner Program is a specialized offering by TELUS that provides discounted mobile plans and smartphones to employees of eligible organizations. This includes major corporations, government bodies, healthcare providers, education institutions, and more.
Through the TELUS EPP, eligible individuals can access:
- Special pricing on popular smartphones like the latest iPhone and Samsung Galaxy models
- Substantial discounts on TELUS Plans, including unlimited data options
- Additional perks such as device trade-in offers and loyalty rewards
It’s essentially a VIP pass to some of the best TELUS Mobility deals, without compromising on quality or features.
Who Is Custom Cellular?
Custom Cellular is one of Canada’s most established and recognized TELUS Authorized Dealers. With locations across Alberta and British Columbia, and a growing digital footprint, they specialize in providing both consumer and business telecom solutions through TELUS Mobility.
What sets Custom Cellular apart is its commitment to customer-first service, fast turnaround times, and in-depth knowledge of TELUS Plans, promotions, and programs, including the TELUS EPP.
Let’s look at some of the standout reasons why Custom Cellular has become the go-to source for EPP deals.
1. A Dedicated TELUS EPP Hub
Unlike general TELUS retailers that serve a broad range of walk-in traffic, Custom Cellular has a specialized digital platform tailored specifically for EPP eligible customers, providing a seamless browsing experience, clear pricing, and a simple application process. Users can check their eligibility, explore the latest plans, and even chat with an expert for instant support, all without setting foot in a store.
In an era where people value speed and clarity, this streamlined experience is a game-changer.
2. Transparent and Updated Pricing
One of the biggest frustrations with mobile plans is hidden fees and confusing pricing. Custom Cellular eliminates that guesswork. Their EPP portal clearly outlines:
- Monthly plan costs
- Included data and features
- Phone pricing
- Special promotions for new activations or upgrades
Because Custom Cellular works directly with TELUS Mobility, they’re always in sync with the latest offers. Whether it’s a new smartphone launch or seasonal deal, EPP members browsing through Custom Cellular get real-time updates and accurate pricing that reflects what they’ll actually pay.
3. Personalized Customer Support
Despite living in a digital-first world, quality customer support still matters, and Custom Cellular delivers. Their trained specialists don’t just sell phones; they guide customers through the EPP journey step by step.
Whether you’re unsure about your eligibility, debating between two TELUS Plans, or need help transferring your number, their team is available via phone, email, or online chat.
This white glove approach is especially appreciated by busy professionals and HR teams coordinating company-wide mobile upgrades. Custom Cellular simplifies the process and answers questions with speed, clarity, and care.
4. A Wide Selection of TELUS Mobility Devices
When it comes to mobile hardware, choice matters, Custom Cellular offers the full lineup of TELUS Mobility devices under the EPP umbrella, from the latest iPhone and Galaxy flagships to affordable mid-range options.
Better still, they include EPP-exclusive deals on phones that may not be widely advertised through traditional channels. Whether you’re looking for a cutting-edge camera, long-lasting battery life, or business-grade durability, you’ll find something that fits your lifestyle and budget.
Thanks to direct access to inventory, orders are processed swiftly with excellent service at all our TELUS stores.
5. Easy Eligibility Check
Many customers qualify for the TELUS EPP without even realizing it. Custom Cellular TELUS EPP Eligibility website helps eliminate this uncertainty with an easy eligibility checker tool. Users simply enter their work email or employer name to confirm access to the program.
This tool is available right on their website, making it simple for HR departments to direct employees to the right portal, and for individuals to check for themselves whether they qualify for the exclusive pricing.
It takes just seconds, and could unlock hundreds in savings annually.
6. Online and In-Store Flexibility
While Custom Cellular has fully embraced digital service with their EPP portal, they haven’t abandoned the human touch. Their physical locations across Alberta and BC provide customers the option to handle transactions in-store if preferred.
For those who like to ask questions in person, check out devices before purchasing, or need technical support, this hybrid model offers the best of both worlds. You can start your order online and complete it in-store, or vice versa.
This flexibility is ideal for both individual users and corporate clients managing multiple lines or hardware upgrades.
7. A Trusted TELUS Partner
With over 30 years in the telecom space, Custom Cellular isn’t just another online reseller. They’re a trusted and vetted partner of TELUS, held to the highest standards in customer service, compliance, and technical expertise.
This gives customers peace of mind knowing that their orders are secure, their plans are legitimate, and their data is protected.
It also means that Custom Cellular gets access to insider training and product updates directly from TELUS, making their team uniquely qualified to advise on the best TELUS Plans and services.
8. Ideal for Businesses and Employee Programs
Custom Cellular isn’t just a solution for individual users. Many businesses and organizations leverage their EPP services to offer mobile perks to employees. This includes:
- Simple onboarding for new staff
- Centralized billing or account management options
- Device upgrades with minimal paperwork
- Ongoing support and dedicated business reps
For HR departments and IT managers, this partnership with Custom Cellular makes delivering value-added mobile perks much easier and more efficient.
9. A Reputation Built on Service
The glowing reviews don’t lie. Customers consistently rate Custom Cellular highly for service, support, and satisfaction. Many mention how much easier their EPP experience was thanks to the team’s guidance, the site’s usability, and the range of available options.
In a competitive marketplace where every dollar and every minute count, that kind of reliability makes a world of difference.
Final Thoughts
The TELUS EPP is one of the best-kept secrets in Canada’s telecom space, but it’s only as valuable as the experience surrounding it. That’s where Custom Cellular shines. With their customer-first mindset, dedicated EPP platform, expert support, and access to the latest TELUS Mobility, they’ve carved out a reputation as the top choice for TELUS Plans and employee savings.
Whether you’re an individual looking to upgrade your phone affordably or a company offering perks to your team, Custom Cellular is your trusted partner for navigating the EPP journey with confidence.