TELUS Business Connect
- Flexible, Easy to Use and Affordable,
VOIP phone
system
- Toll free number included
- Audio and Video Conferencing
Anytime, anywhere – TELUS business phone for your office.
TELUS Business Connect can do more for you than your average office phone. It uses the VOIP Internet to make calls, host audio and video conferences, set up call routing, and more. And it can all be done from your office phone, smartphone, computer, or tablet.
Business Connect
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Business Connect
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Business Connect
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Per seat when bundled on a 3-year contract |
$25/month | $30/month | $35/month |
Per seat when unbundled on a 3-year contract |
$30/month | $35 /month | $40 /month |
| Calling to Canada and U.S | Unlimited | Unlimited | Unlimited |
| Mobile & desktop app | |||
| Auto-attendant & virtual receptionist | |||
| Single number reach | |||
| Call display | |||
| Call logs | |||
| Multi-level IVR | |||
| IP Fax | |||
| Video conferencing | - | (up to 100 participants) | (up to 100 participants) |
| Audio conferencing | - | (up to 1000 participants) | (up to 1000 participants) |
| On-demand call recording | - | ||
| Automatic call recording | - | - | |
| App Integrations | - | - | |
| Manage multiple locations | - | - | |
| Integration with Office 365 & G Suite | - | ||
| Toll-free number included ($0.07/min) | |||
| Live reports | Add-on option | Add-on option | Add-on option |
| Video conference rooms | Add-on option | Add-on option | Add-on option |
| Additional toll-free number | Add-on option | Add-on option | Add-on option |
Business Connect Voice Plus
Per seat when bundled on a 3-year contract
$25/month
Per seat when unbundled on a 3-year contract
$30/month
Learn More
- Calling to Canada and U.S: Unlimited
- Mobile & desktop app
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Business Connect Enhanced
Per seat when bundled on a 3-year contract
$30/month
Per seat when unbundled on a 3-year contract
$35/month
Learn More
- Calling to Canada and U.S: Unlimited
- Mobile & desktop app
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Video conferencing (up to 100 participants)
- Audio conferencing (up to 1000 participants)
- On-demand call recording
- Integration with Office 365 & G Suite
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Business Connect Complete
Per seat when bundled on a 3-year contract
$35/month
Per seat when unbundled on a 3-year contract
$40/month
Learn More
- Calling to Canada and U.S: Unlimited
- Mobile & desktop app
- Auto-attendant & virtual receptionist
- Single number reach
- Call display
- Call logs
- Multi-level IVR
- IP Fax
- Video conferencing (up to 100 participants)
- Audio conferencing (up to 1000 participants)
- On-demand call recording
- Automatic call recording
- App Integrations
- Manage multiple locations
- Integration with Office 365 & G Suite
- Toll-free number included ($0.07/min)
- Live reports: Add-on option
- Video conference rooms: Add-on option
- Additional toll-free number: Add-on option
Connect your business and you can see benefits from these included features:
Customizable greetings and call directories can make it easier for customers to connect with the correct part of your business – front desk, sales, support, or marketing.
Use audio and video conferencing to connect with customers virtually and collaborate with your team.
Use a toll-free number to enable customers to reach you on-the-go or in the office.
Use an IP fax to eliminate paper faxes. Send and receive documents digitally from anywhere – on your smartphone, at home, or in the office.
With a mobile app, you can have one main business number that works across multiple devices – ensure customers can connect with your team from anywhere, at any time!
Will your lost calls mean lost business?
Get a full suite of business communication features with a low to no upfront investment, and no fixed contract.
Cordless Phones
Desk Phones
Receptionist Phones
Conference Phones
Flexibility
You can use almost any device to access your phones from wherever you are. The system can be directed straight to your mobile app, tablet, computer, landline, etc. And if you have overseas customers or are travelling, you will have more flexibility and be able to communicate faster. Give your mobile workforce or outside sales team TELUS Business Connect to improve overall management.
Availability.
With a Toll-Free Number customers, stakeholders, suppliers, and employees can reach you without having to pay long-distance charges. Increase your availability by setting up the phone system to redirect after-hours work calls to a support rep or your personal line. In addition, you can have after-hours greetings, holiday greetings, and even customized greetings – improving overall customer experience.
Productivity
There are several ways to improve the productivity, agility, and responsiveness of your organization. The VOIP system can be centralized, allowing you to cut back on multiple voicemail servers. Instead the messages can be sent straight to your email or your phone. In addition, for improved transparency you can use phone recordings to access employee phone logs to better support and serve them. Video/Audio Conferencing also makes communication for employees easier. Furthermore, Fax-On-The-Go will allow customers to send a fax directly to your email or mobile.
Expansion
Are you looking to expand your organization? TELUS Business Connect can help you manage your global workforce. If you are opening a new satellite office or expanding into a new country, you can use just one phone system to manage overall company communication. In addition, Local Phone Numbers can be provided to make it easier for local customers to contact you. And, even better, you do not need to be on-site for set up – it can happen from anywhere.
Add- ons
TELUS White Glove installation service is available as an add-on to all Business Connect plans. Chat with an Account Manager for more details.
Live Reports
Receive real-time data about agents and queues for your call centre/month
$35 /month per user
Video Conference Rooms
Turn any meeting room into a video conferencing space / month
$65 / room per month
Additional Toll-free Number
Add other toll-free numbers to your Business Connect account/month
$8.99/ each
Product Terms & Conditions
Lean More
1) Offer subject to change or end without notice. The $5 per month bundle discount is applied to the regular price per Business Connect seat. To receive the $5 per month discount, customers must add Business Connect service bundled with one of the following services: Voice-capable Mobility plan, Secure Business, Fibre Internet or Office Internet. Final eligibility for Business Connect will be determined by a TELUS representative.
2) Single Number reach for up to 4 devices.
3) Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.
4) Host up to 1000 participants.
5) Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.
2) Single Number reach for up to 4 devices.
3) Only available on your Business Connect number. Business Connect calling requires an office Internet, Wi-Fi or cellular data connection.
4) Host up to 1000 participants.
5) Promotional pricing is available to new customers signing up for Business Connect and Internet, or more new services (excluding mobility), who have not subscribed to TELUS wireline services in the past 90 days. Minimum system requirements apply. Offer not available in all areas. Final eligibility for service will be determined by a TELUS representative at the time of order provisioning and credit qualification will apply.